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The
following Terms of Service (ToS) and Acceptable Use Policy (A.U.P.)
will govern all accounts, services, and amenities provided by, or
through www.pc-streaming.com
Latest Policies Revision Date: Saturday August 30, 2011
The
following countries will not be provided any services at any time from
PC-Streaming: Nigeria, Ghana, or Ivory Coast. There will be no
exceptions to this rule. Should you try and be sneaky and order through a
proxy, your order will be automatically rejected and funds returned. We
do check ip addresses and host names before we issue new accounts. We
will notice a proxy server very easily.
The services provided by
PC-Streaming come without warranty. Parts of the service, or all of the
service, may be unavailable for periods of time both announced and
unannounced, defined and undefined. We strive very hard to keep all
services available 24 hours a day, 7 days a week but sometimes things
get in the way and we may have to disable a service until we are able to
rectify the situation.
User accounts and server security come
above uptime. If we feel for any reason that we need to purposely
disable a service, a server, or a users account, we will do so without
hesitation. The security & integrity of our networks is our number
one priority. Should we see that a client is abusing his account in any
way, whether it be by account sharing, hacking, spamming, defrauding, or
any other illegal and/or abusive way, we will suspend or terminate that
users account at our sole discretion and will notify that user via the
email address we have on file as to why their account was disabled or
terminated.
We do not back up, store, keep, or distribute
information or files for clients that wish to have hosting accounts
through us. We provide you with the appropriate tools to make your own
back ups. PC-Streaming is not responsible for user data contained in
website hosting packages. It does not serve our purposes to have your
data backed up in our files as we are a privacy organization and as
such, we do not have a need for your information, site material, or
files. Site back ups are done solely at your discretion. From time to
time, PC-Streaming administration will look at the public sites we are
hosting to ensure that illegal activity is not being performed on our
servers. Should we find illegal activity being hosted, we will notify
that client via email pertaining to the illegal activity or files. Once
notice is given, there is a 24 hour time limit for the client to respond
and remove said material. If our warning is ignored, that users account
will be immediately suspended until he/she comes into compliance with
our security procedures.
PC-Streaming believes in freedom of
speech; however, any content (written, visual, or implied) in the
following areas will not be tolerated and is grounds for immediate
suspension of service: racism or prejudice due to color, creed, or
belief; any violent, malicious, obscene content written, visual or
implied. We will not tolerate any type of hate site including terrorist
related websites on our network. If we receive notice that there is such
a hate site hosted within our network, the client hosting the material
will be notified immediately. They are required to remove the content
within a certain time frame and if not, will face account suspension
and/or termination.
PC-Streaming does not tolerate, endorse, or
condone hacking, fraud, harassment, terroristic threats, denial of
service attacks, or any other illegal or disruptive acts. Violators of
this policy will be dealt with swiftly and harshly. This is not
tolerated on any of our networks in any of the countries we have
networks in.
If you are planning on using our services to shield
yourself while engaging in illegal activity, PC-Streaming will not
protect you.
Bit Torrent & Other P2P Traffic
PC-Streaming
is not a traffic cop nor are we paid by any agency, motion picture
company, copyrights office, or any other organization with an interest
in copyrighted material. However, we do have our own personal
preferences towards this type of traffic on our networks. As of this
writing, all P2P traffic in the following jurisdictions are prohibited:
United States, United Kingdom, Switzerland, Ireland, France, Spain,
Germany., Netherlands, Italy, Poland, Portugal, Belgium, & Czech
Republic. Acceptable countries for P2P traffic: Luxembourg. As stated
above, we are not traffic cops but we can easily tell if your using P2P
applications just by looking at packet flow. If your generating billions
of packets per hour, we know your using P2P applications as that is the
only system capable of generating that much traffic. We will no longer
allow P2P file sharers to steal bandwidth from all clients in those
countries. First time violators will receive a 24 hour account
suspension. Second time violators will have their accounts revoked. We
are not playing around with this policy.
Viruses & Basic Computer Security:
It
is the personal responsibility of every internet and computer user to
provide basic protection for their computer. This includes a firewall, a
virus scanner, and a malware scanner. Clients who are connected to a
PC-Streaming Network are expected to meet these basic requirements. As
such, if a PC-Streaming client becomes infected with a virus of any
kind, PC-Streaming.com reserves the right to suspend that client
indefinately until the following has been completed: A.) the situation
has been rectified by the installation of a virus scanning utility, a
basic firewall, and a malware scanner; and B.) screenshots are submitted
to PC-Streaming Administration showing the results of the latest scan;
and C.) the scanning utilities report a clean bill of health.
Account Sharing Policy
Sharing
your account or services provided to you by PC-Streaming.com is
strictly prohibited. You are not allowed to pass your account
information, software provided and/or produced by PC-Streaming.com to
any third party (i.e. friend, neighbor, relative, and/or co-worker).
Users that violate this policy will have their user credentials
suspended. First time policy abusers will be suspended for a period no
less than 72 hours. Second time policy abusers will have their account
revoked.
Refund Policy
Our refund policy is simple: you
have a 48 hour grace period after your order is issued to you and
declared "issued" or "delivered" to request a full refund. Once the 48
hour grace period is finished, no requests for refunds will be
accepted.
Acceptable Use Policy
PC-Streaming does not
limit bandwidth on any of our accounts except website hosting which is
determined by the client at the time of ordering. Our Virtual Private
Network (VPN) accounts or our Secure Shell (SSH) accounts do not have
bandwidth limits or restrictions placed on them. We expect our clients
to show self constraint and consideration of others when using their
accounts. Those clients that wish to be bandwidth hogs will be warned
twice via email before we take action. A third warning will institute a
24 hour account suspension for continued bandwidth and server resource
hogging. We strive for an equal bandwidth appropriation for all users on
all accounts.